Shipping Policy

Non-Custom Name Items : Most Photo Pendants will be shipped within 48-72 working hours, after Shipping you should expect to receive within  3 - 5 business days. Tracking details will be provided via email or via Phone number after shipping, please be aware that it can take up to 24 hrs to update after shipping.

Custom Name Items: Custom Name items will can take up to 10-25 Business days to create and produce. After production, items will be shipped within 48 hours, after Shipping you should expect your item to arrive within 3-5 business Days.Tracking details will be provided via email or via phone numbers  after shipping, please be aware that it can take 24 hours to update after Shipping.

PLEASE UNDERSTAND DURING HOLIDAYS USPS MAY BE EXPERIENCING DELAYS DUE TO HIGH ORDER VOLUMES, YOUR ORDER IS STILL ON THE WAY!